Shipping Policy
Last Updated: April 29, 2026
- Processing Time
Orders are processed within 2–3 business days. Custom or bulk orders may require additional time.
- Shipping Methods
We ship via USPS or UPS.
- Delivery Estimates
We ship on Mondays and Thursdays. Delivery in 3–7 business days. Delivery times may vary by location.
- Shipping Rates
Shipping is a flat rate $9.95. Orders of $100 or more qualify for free shipping.
- Order Tracking
A tracking number will be provided once your order has shipped.
- Damaged or Lost Packages
If your order arrives damaged or is lost in transit, contact us within 7 days for resolution.
- International Shipping
We ship only within the United States at this time.
Contact Us
If you have questions about this Shipping Policy or your order, please contact us at: support@tealpenguinhome.com
8209 Market Street Unit A #242
Wilmington, NC 28411
Wilmington, NC 28411