Terms of Service

Terms & Conditions

Last Updated: December 2, 2025

Welcome to tealpenguinhome.com. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Use of Website

You must be at least 18 years old to use this site.
You agree to use the website only for lawful purposes.
Unauthorized use of this site may give rise to a claim for damages and/or be a criminal offense.

2. Products & Orders

All products are subject to availability.
Prices are listed in US Dollars and may change without notice.
We reserve the right to refuse or cancel any order at our discretion.
By placing an order, you agree to provide accurate and complete information.

3. Payment

Payment must be made at the time of purchase using accepted methods (e.g., credit card, PayPal).
You are responsible for any applicable taxes, duties, or fees.

4. Shipping & Delivery

Shipping times are estimates and not guaranteed.
We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
Risk of loss passes to you upon delivery.
Please see our Shipping Policy page for more details.

5. Returns & Refunds

Returns are accepted within 3 days of delivery, provided items are unused and in original packaging.
Refunds will be issued to the original payment method.
Certain items (e.g., custom candles) may be non‑returnable.
Please see our Returns & Refunds page for more details.

6. Intellectual Property

All content on this site (text, images, logos, designs) is owned by Teal Penguin Home LLC or licensed to us.
You may not reproduce, distribute, or exploit any content without prior written consent.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from use of our website or products.
Our total liability shall not exceed the amount paid for the product in question.

8. Privacy & Cookies

Your use of this site is also governed by our Your Privacy Choices and Cookie Policy pages.
By using the site, you consent to the collection and use of information as described in those policies.

9. Changes to Terms

We may update these Terms & Conditions at any time.
Changes will be posted on this page with a revised “Last Updated” date.
Continued use of the site constitutes acceptance of the updated terms.

10. Governing Law

These Terms & Conditions are governed by the laws of North Carolina USA.
Any disputes shall be resolved in the courts of [Your Jurisdiction].

11. Contact Us

If you have questions about these Terms & Conditions, contact us at: webmaster@tealpenguinhome.com

8209 Market Street Unit A #242
Wilmington, NC 28411