Accessibility Statement

Commitment to Accessibility

Teal Penguin Home LLC is committed to ensuring that our website is accessible to all users, including people with disabilities. We strive to provide a digital experience that is inclusive, usable, and aligned with recognized accessibility standards.

Standards and Guidelines

Our goal is to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. These guidelines outline best practices for making web content more accessible to a wider range of people, including those with visual, auditory, cognitive, and motor impairments.

Current Status

• Conformance level: Partially conformant with WCAG 2.1 Level AA
• Known limitations: Some third‑party integrations may not fully meet accessibility requirements. We are actively working to address these gaps.
• Continuous improvement: Accessibility is an ongoing process. We regularly review and update our site to improve usability.

Alternative Access

If you encounter barriers while using our website, we will provide information in alternative formats upon request. Examples include:

• PDF or text versions of web content
• Audio recordings or transcripts
• Direct customer support via phone or email

Feedback and Contact

We welcome feedback on the accessibility of our website. If you experience any issues, please contact us at:
webmaster@tealpenguinhome.com

8209 Market Street Unit A #242
Wilmington, NC 28411

Resolution Process

As a small startup, we do not have a dedicated compliance officer. Instead, accessibility concerns are reviewed directly by our founding team. Documented issues are tracked in our operational binder to ensure accountability and resolution. We aim to respond to all accessibility inquiries within 10 business days.