Shipping Policy
Shipping Policy
Last Updated: December 2, 2025
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Processing Time
Orders are processed within 2–3 business days. Custom or bulk orders may require additional time.
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Shipping Methods
We ship via USPS or UPS. Standard, expedited, and priority options are available at checkout.
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Delivery Estimates
Standard shipping: 3–7 business days. Expedited shipping: 2–3 business days. Delivery times may vary by location.
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Shipping Rates
Rates are calculated at checkout based on weight, destination, and selected service. Orders of $100 or more qualify for free shipping.
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Order Tracking
A tracking number will be provided once your order has shipped.
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Damaged or Lost Packages
If your order arrives damaged or is lost in transit, contact us within 7 days for resolution.
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International Shipping
We ship only within the United States at this time.
Contact Us
If you have questions about this Shipping Policy or your order, please contact us at:
support@tealpenguinhome.com
8209 Market Street Unit A #242
Wilmington, NC 28411