Shipping Policy

Shipping Policy
Last Updated: December 2, 2025

  • Processing Time
    Orders are processed within 2–3 business days. Custom or bulk orders may require additional time.

  • Shipping Methods
    We ship via USPS or UPS. Standard, expedited, and priority options are available at checkout.

  • Delivery Estimates
    Standard shipping: 3–7 business days. Expedited shipping: 2–3 business days. Delivery times may vary by location.

  • Shipping Rates
    Rates are calculated at checkout based on weight, destination, and selected service.  Orders of $100 or more qualify for free shipping.

  • Order Tracking
    A tracking number will be provided once your order has shipped.

  • Damaged or Lost Packages
    If your order arrives damaged or is lost in transit, contact us within 7 days for resolution.

  • International Shipping
    We ship only within the United States at this time.

Contact Us
If you have questions about this Shipping Policy or your order, please contact us at:
support@tealpenguinhome.com

8209 Market Street Unit A #242
Wilmington, NC 28411