Terms of Service

Terms & Conditions
Last Updated: December 2, 2025

Welcome to tealpenguinhome.com. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully.

1. Use of Website

  • You must be at least 18 years old to use this site.
  • You agree to use the website only for lawful purposes.
  • Unauthorized use of this site may give rise to a claim for damages and/or be a criminal offense.

2. Products & Orders

  • All products are subject to availability.
  • Prices are listed in US Dollars and may change without notice.
  • We reserve the right to refuse or cancel any order at our discretion.
  • By placing an order, you agree to provide accurate and complete information.

3. Payment

  • Payment must be made at the time of purchase using accepted methods (e.g., credit card, PayPal).
  • You are responsible for any applicable taxes, duties, or fees.

4. Shipping & Delivery

  • Shipping times are estimates and not guaranteed.
  • We are not responsible for delays caused by carriers, customs, or unforeseen circumstances.
  • Risk of loss passes to you upon delivery.
  • Please see our Shipping Policy page for more details.

5. Returns & Refunds

  • Returns are accepted within 3 days of delivery, provided items are unused and in original packaging.
  • Refunds will be issued to the original payment method.
  • Certain items (e.g., custom candles) may be non‑returnable.
  • Please see our Returns & Refunds page for more details.

6. Intellectual Property

  • All content on this site (text, images, logos, designs) is owned by Teal Penguin Home LLC or licensed to us.
  • You may not reproduce, distribute, or exploit any content without prior written consent.

7. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from use of our website or products.
  • Our total liability shall not exceed the amount paid for the product in question.

8. Privacy & Cookies

  • Your use of this site is also governed by our Your Privacy Choices and Cookie Policy pages.
  • By using the site, you consent to the collection and use of information as described in those policies.

9. Changes to Terms

  • We may update these Terms & Conditions at any time.
  • Changes will be posted on this page with a revised “Last Updated” date.
  • Continued use of the site constitutes acceptance of the updated terms.

10. Governing Law

  • These Terms & Conditions are governed by the laws of North Carolina USA.
  • Any disputes shall be resolved in the courts of [Your Jurisdiction].

11. Contact Us

If you have questions about these Terms & Conditions, contact us at:
webmaster@tealpenguinhome.com

8209 Market Street Unit A #242
Wilmington, NC 28411